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Privacy Policy

Sugarpole Co., Ltd. establishes and discloses personal information processing guidelines as follows to protect the personal information of the data subject (customer) and to quickly and smoothly process complaints related thereto pursuant to Article 30 of the Personal Information Protection Act.

1. Purpose of processing personal information
Sugarpole Co., Ltd. processes personal information for the following purposes and does not use it for any purpose other than the following purposes.
- Confirmation of intention to join the customer, identification and certification according to the provision of services to customers, maintenance and management of membership, payment of the amount according to the supply of goods or services, supply and delivery of goods or services, etc.

2. Processing and retention period of personal information
① Sugarpole Co., Ltd. processes and holds personal information within the period of retention and use of personal information agreed upon when collecting personal information from the data subject or within the period of retention and use of personal information under laws and regulations.
② The specific personal information processing and retention period is as follows.
- Customer subscription and management: Until the termination of the service use contract or membership registration, but if the bond/debt relationship remains, until the settlement of the relevant bond/debt relationship.
- Supply records such as contract withdrawal, payment, goods, etc. in e-commerce: 5 years

3. Providing personal information to third parties
Sugarpole Co., Ltd. does not provide personal information to a third party except under Article 17 of the Personal Information Protection Act, such as the separate consent of the data subject and special provisions of the law.

4. Information subject and legal representative's rights and obligations and exercise methods The information subject may exercise the following personal information protection rights against Sugarpole Co., Ltd. at any time:
① request for access to personal information
② Request for correction in case of errors, etc.
③ deletion request
④ request for suspension of processing

5. Processed Personal Information Items Sugarpole Co., Ltd. processes the following personal information items:
- Payment information such as name, date of birth, address, phone number, mobile phone number, gender, e-mail address, credit card number, bank account number, etc.

6. Destruction of Personal Information
① Sugarpole Co., Ltd. destroys the personal information without delay when personal information becomes unnecessary, such as the expiration of the period of personal information retention or the achievement of the purpose of processing.
② Sugarpole Co., Ltd. will destroy personal information in the following ways.
- Electronic files: Delete files, format disks
- Paper: Crushing or incineration

7. Measures to ensure the safety of personal information Sugarpole Co., Ltd. is taking the following measures to ensure the safety of personal information.
- Administrative measures: Establishment and implementation of an internal management plan, regular training for employees, employees, etc.
- Technical measures: Manage access rights such as setting passwords for personal information processing systems (or computers where personal information is stored), install security programs such as vaccine software, and encrypt files where personal information is stored.
- Physical Measures: Construction of the place where personal information is stored and stored, access control, etc.

<In the case of installing and operating an automatic collection device>
8. Matters concerning the installation, operation, and rejection of automatic personal information collection devices
① Sugarpole Co., Ltd. uses cookies that store usage information and frequently bring it to users to provide individual customized services.
② Cookies are a small amount of information that the server (http) used to run the website sends to the user's computer browser and are sometimes stored on the hard disk in the user's PC computer.
A. The purpose of using cookies is to provide users with optimized information by identifying the types of services and websites visited by users, popular search terms, security access, etc.
B. Installation, operation, and rejection of cookies: You can refuse to save cookies by setting the tools>Internet Options>Personal Information menu options at the top of your browser.
C. Refusing to save cookies may cause difficulties in using customized services.

<If automatic collection device is not installed or operated>
Sugarpole Co., Ltd. does not use cookies that store users' usage information and call them from time to time.

9. Personal Information Protection Officer Sugarpole Co., Ltd. is in charge of personal information processing and designates a personal information protection officer as follows to handle complaints and damage relief by information subjects related to personal information processing.
▶ Person in charge of personal information protection (business owner or representative)
Name: Kim Su-Hyun
Position: Representative
Contact: <+82-2-6956-1465>, <sales@sugarpole.com>, <+82-2-6949-0363>

10. Change of Personal Information Processing Policy This Personal Information Processing Policy will take effect from November 14, 2018.
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If you have any Questions, Please contact Sugarpole.

We will get back to you as soon as possible.

Privacy Policy

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